Privacy Statement


The owners of this site take the protection of personal data very seriously. We treat your personal data confidentially and in accordance with the privacy legislation and this Privacy Policy.

The use of our website is possible without providing personal information. If personal data (e.g. name, address or email address) is collected, this is done on a voluntary basis. These data are not disclosed to third parties without your express consent.

Please note that data transmission over the Internet (for example, when communicating via e-mail) can have security gaps. A complete protection of data against unauthorized access is not feasible.

Privacy Policy for use of Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043. Google Analytics uses "Cookies". These are text files stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website is transmitted to a Google server in the USA and stored there.

In the case of activation of the IP anonymization on this website, your IP address will be stored in shortened form within the member states of the European Union or in other states taking part in the agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a server of Google in the US and be shortened there. On behalf of the operator of this website will Google use this information to evaluate your use of the website, compiling reports on website activity and providing other services to the website operator. Your IP address is not merged with other data from Google.

You can prevent the use of cookies by changing the settings of your browser software; however, we point out that in this case not all features of this website may be enabled. You can also restrict the coverage of the cookie generated and related to your use of the website (incl. your IP address) to Google and prevent the processing of these data by Google, via the download and installation of the browser plugin made available at the following link:


The web pages make use of so-called cookies. Cookies on your computer do no harm and do not contain viruses. Cookies are used, to make our website more user friendly, more effective and safer. Cookies are small text files stored on your computer that are stored by your browser.

Most of the cookies we use are so-called "session cookies". They will automatically get deleted after your visit. Other cookies remain on your device until you delete them. These cookies allow us to recognize your browser during the next visit.

You can instruct your browser such that you are informed about the use of cookies and allow cookies only in individual cases, manual acceptance of cookies or disable cookies in general and also activate automatic deletion of cookies when you close the browser. When disabling cookies, the functionality of this site may be restricted.

Stored information

The provider of the pages automatically collects and stores information that your browser or your HomeTunnel box will automatically transmit. These include:

  • Browser type / browser version
  • Operating system
  • Referrer URL
  • WAN address of the accessing computer
  • Time of server request
  • MAC address of the HomeTunnel box
  • hardware and software version of the HomeTunnel box
  • LAN address of the HomeTunnel box

We link this data to your registration information (if you have registered). We reserve the right to examine this data, if we have concrete evidence of abuse.

We will not divulge this information to third parties nor use it for advertising, however, we are subject to german jurisdiction and may have to pass information if an official order tells us to do so in the case of evident law violations.


If you want to register for the services offered on the website, we need an e-mail address as well as information which enables us to verify that you are the owner of specified e-mail address and agree to the receipt of information. In addition, we save license informations. We use this information for sending the requested information and will not pass it on to third parties. These informations are linked to the data of your HomeTunnel box to enable administration functions and to prevent improper use of our services.


If you send us contact requests, your details from the request form including are used for the purpose of processing the request. This data will not be disclosed without your consent.

Opposition to promotional emails

The use of contact data published under the imprint obligation for the purpose of sending unsolicited advertising and information material is hereby rejected. The operators of the site expressly reserve to take legal steps in case of unsolicited sending of advertising information, such as spam e-mails.